Terms & Conditions

Conditional designations

Online store is a website which has an address on the Internet.

The goods are production offered for sale in online store.

The client is a physical or legal person place an Order.

The order is request of Client to purchase of goods executed properly.

Transport Company is a third party that provides services for the delivery of Goods to Customers.


1. General provisions

1.1. This Agreement is between the Buyer and the online store "artzavod.com.ua" in the face of the Manager of the site at the time of ordering.

1.2. When ordering, the Buyer agrees to the terms defined in this Agreement. Acceptance of this agreement by the buyer is ordering through the website of the online store "artzavodua.com".

1.3 To make a purchase at an online store can be any physical or legal person that is able to accept and pay for the goods.

1.4. The seller reserves the right to make changes to these conditions; therefore, the Customer agrees to regularly monitor changes in Conditions.


2. Ordering

2.1. For Ordering you have to specify the actual contact details of the Customer in the online store.

2.2. The seller is not responsible for the accuracy of the information provided by the Customer when ordering.

2.3. The order may be made in the online store.

2.4. After placing the Order the Client is given information about the expected date of transfer of the Goods to the Customer. The date depends on the time necessary for the production and availability of material for production of Goods on the premises of the Seller.

2.5. If the Customer submits an Order for Goods more than it is possible to produce by seller, the Seller shall inform the Customer by e-mail or by phone specified by the Customer during registration, about when will be the missing quantity. The client may agree to accept the Goods in quantity, available from the Seller, or to withdraw the Item from the Order. In case of non-receipt of the answer of the Client within 3 days after notification, the seller reserves the right to withdraw the product from the Order.

2.6. The product is represented in catalogue through photo samples and a text description, which is the property of the online store "artzavodua.com".

2.7. Presented photo samples contain one or more kinds of the goods of certain name and text information: description, characteristics, dimensions, cost per unit of output, have information about basic consumer properties of the goods.

2.8. Not later than one day after payment, in the case of cancellation of prepaid Order, the amount of the prepayment is fully refunded by the Seller to the Client in a consistent way by the parties. Later than one day after payment - the customer is obliged to buy wholesale order.


3. Delivery

3.1. Delivery is carried out by transport companies at the expense of the Customer.

3.2. Delivery is made by the post service Ukrposhta

3.3. Deadlines receipt of the order depends on the address and delivery region and country and specific service delivery.

3.4. Send order in Ukraine and Russia is made within a week.


4. Payment for Goods

4.1. The price of the Goods is specified in the online store per unit.

4.2. The price of the Goods in the online store may be changed by Seller unilaterally. The price of goods ordered by the Customer cannot be changed.

4.3. The seller may provide discounts on Goods and set the bonuses. Discounts, bonuses, terms and conditions of calculation are listed in the online store, can be changed by the Seller unilaterally.


5. Return of Goods

5.1. If the return or exchange of goods takes place, it should be at the buyer's expense. All postal charges are by the Customer.

5.2. The goods are discounted or purchased at a discount cannot be exchanged or returned.


6. Privacy and protection of personal information

6.1. When registering in the online store, the Customer provides the following information:

  • name and surname of the Client
  • address of delivery
  • contact phone number

6.2. The seller uses the information provided by the Client, in the following cases:

  • for obligation fulfillment to the Client;
  • for analysis of the online store;
  • for sending to the Client advertising and informational messages.

6.3. The seller undertakes not to disclose the information about the client. It is not considered a violation of the provision of information by the Seller to agents and third parties acting under contract with the Seller for the performance of obligations to the Client, and only to the extent necessary for the fulfilment of their obligations.

6.4. It is not considered a violation of obligations disclosure of information in accordance with the relevant and applicable requirements of the legislation of Ukraine.

6.5. The seller may use a technology called “cookies”. Cookies do not contain confidential information and is not passed on to third parties.

6.6. The seller receives the information about the IP address of a visitor's Internet store. This information is not used to identify the visitor.


7. Other conditions

7.1. In case of questions and claims from the Customer he should contact the Seller using the contact information posted in the online store. The parties will try to resolve all disputes through negotiations. Failing agreement, the dispute will be submitted to the judicial authority in accordance with the current legislation of Ukraine.

7.2. The court's recognition of the invalidity of any provision of these Conditions does not entail the invalidity of the other provisions.

7.3. All text information and graphic images in the online store are the property of the online store "artzavodua.com".

7.4. This Agreement should be considered as it is published on the Website of the online store "artzavodua.com".

7.5. This agreement is an official document, contract between the Seller and the Buyer. Accepting, you agree with all the points above.